Role mission
The Business Owner ensures the company solves the right problems.
They own the business processes, user needs and priorities.
They do not own the implementation.
They own the understanding of the business.
Main responsibilities
Process Ownership
- knowing the processes
- mapping workflows
- identifying problems
- proposing improvements
Product Ownership
For systems developed by external vendors:
- backlog
- prioritization
- user stories
- acceptance of deliveries
For example:
- Driver
- KSeF
- EET
Business Analysis
- gathering requirements
- interviews with users / stakeholders
- mapping processes
- identifying edge cases
- preparing inputs for the Product Engineer
KPI Ownership
- tracking feature usage
- tracking business impact
- tracking user problems
Feedback Management
- collecting feedback
- prioritization
- turning it into Jira
- cooperation with the System Owner
AI-First working style
We expect AI to be used for:
- analyzing processes
- preparing specifications
- creating documentation
- analyzing feedback
- preparing inputs for decisions
How we know you are successful
- we solve the right problems
- the backlog matches the company's priorities
- user problems are identified quickly
- business processes are well documented