System Owner

Reliability, Adoption, Business As Code & System Ownership Lead

Open Position
View source in Confluence IT space · page 505446402

Why this role exists

At TrafinOil we are building an AI First Company.

The CTO also acts as Product Builder. Using deep knowledge of the business, architecture and AI tools, they design and create new products, automations and systemic solutions.

We do not believe the future of development lies in more people generating more code.

We believe software will be created ever faster, and the bigger competitive advantage will be an organization's ability to understand, operate, test, monitor, adopt and continuously develop that software.

That is why we are looking for someone who will take ownership of a system's lifecycle after it is created.


Role mission

Your goal will be to ensure that software created by the Product Builder:

This is not a purely managerial position.

Nor is it a classic QA, DevOps or Product Owner role.

It is a combination of ownership, coordination and hands-on work focused on quality, operations, adoption and knowledge of the systems.


Reliability & Operations

You are responsible for making systems operable reliably over the long term.

Your responsibilities

Your job is not to set up every piece of monitoring yourself.

Your job is to ensure that monitoring exists, works and leads to problems being solved.


Testing & Quality

You are responsible for the ability to deploy changes safely.

Your responsibilities


Release Ownership

You are responsible for the readiness of changes for production release.

Your responsibilities

A release is not finished when it is deployed.

A release is finished when the change works in production.


Adoption & Feedback

You are responsible for the organization actually absorbing new changes.

Your responsibilities

Software is not finished when it is deployed.

Software is finished when it delivers the expected value.


Business As Code

You are responsible for the company owning its processes, decisions and knowledge.

Your responsibilities

You will help build an environment where processes, rules and knowledge are written down so they can be used by both people and AI agents.


Integration Ownership

You are responsible for understanding the relationships between systems.

Your responsibilities


AI-Enabled Hands-On Ownership

This role is not purely coordinating.

We expect active use of AI tools in everyday work.

You will use AI for example to

You will work with tools such as:

The goal is not to use AI as a chat.

The goal is to use AI to increase your own productivity, decision quality and ability to take on broader responsibility.


How we know you are successful


Who we are looking for

We are looking for someone who:

You don't have to be the best programmer on the team.

But you should be able to understand software, processes and the business, and help the company own them over the long term.


How the role works with the Product Builder

The Product Builder creates new systems, features and automations.

The System Owner ensures these changes:

Together they form the foundation of an AI First Company.

Ceremonies of this role

Regular rituals that System Owner takes part in — click through to the ceremony detail and see the other participating roles.

Operating ModelAll six roles & shared principles TeamWho holds this role today CeremoniesCadence & rituals of the model